Shipping Policy

 At NUVAYU, a brand by Intoscent Innovations Private Limited, we are committed to delivering your orders promptly and efficiently. Our Shipping Policy outlines the terms and conditions related to the delivery of products purchased from our website.

Prepaid Orders:

• Free Shipping: Enjoy free shipping on all prepaid orders exceeding ₹499.​ 
• Shipping Charges for Orders Below ₹499: A nominal shipping fee of ₹50 will be applied to orders below the minimum order amount during checkout.​ 

Cash on Delivery (COD Order):

• COD Fee: A nominal COD fee of ₹50 will be added to your order during the checkout process.​ 
• Order Confirmation: Our team will contact you to verify the details of your COD order before processing. 
• Order Cancellation: If we are unable to reach you within 8 days of placing the order, it will be automatically cancelled.​

Order Processing and Delivery: 

• Processing Time: Orders are typically processed and dispatched within 48 business hours after confirmation.​
• Delivery Time: Delivery timelines may vary based on your location and the courier partner's policies.​

Contact Us:

For any questions or concerns regarding our Shipping Policy, please contact us:

• Email: info@nuvayu.in
• Phone: +91-8830755296
• Address: 357, Near Sesa Resources, Dignem Cudnem, Sankhalim, Goa - 403505